Ordering Instructions
Please follow the instructions below to place an order.
CHOOSE YOUR TITLE
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There are several ways to search for the title you want. You can use our search engine to view book listings by Author, Title, ISBN, Keyword and Genre, or use our Book Shop Browser to locate titles of interest for a particular subject.
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When you have found the title you want, click the "Add to Cart" button to place the item in your Shopping Cart.
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Once you click "Add to Cart", the item is in your cart. If you continue shopping, the item(s) will remain in your cart until you are ready to checkout.
REVIEW YOUR SHOPPING CART
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When you click "Add to Cart" you will be taken to the first step of the order process. At this point you can choose to continue to checkout or continue shopping for more items.
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Removing Items: To remove an item from your cart, click the red ‘X’ beside the quantity box.
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Changing Quantity: To change the quantity of titles ordered type the quantity of books you would like in the quantity box and click “Update Cart”
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Please note that the total given on this page is not your grand total. There will be a shipping cost associated with all paperback and hardcover books. You will not be given a shipping cost until after you have entered a shipping address.
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Once you have all the items you want in your shopping cart, click “Proceed to Checkout”.
CHECKOUT PROCESS STEP 1: ENTER YOUR SHIPPING INFORMATION
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Choose between “US and Canada”, “APO/Military” or “International” for your shipping address.
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All fields in red are required. If you are ordering an e-book you will not have anything shipped to you. However, the fields in red are still required in order to proceed to checkout. Note: We can not ship to a PO Box.
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If you would like your information to be saved for future orders, you can check the “Remember profile” box.
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When you have entered all of your information, click “Proceed to Checkout” to continue to the next step.
CHECKOUT PROCESS STEP 2: SELECT YOUR PREFERRED SHIPPING OPTIONS
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Select your desired shipping method. Please remember that paperback books will take 2-3 days to print while hardcover books will take 7-9 days to print before shipping. Selecting 2nd or Next Day Air will not expedite the printing time, only the shipping time will be effected.
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Once you have selected your shipping method and reviewed the “Shipping Terms and Conditions” click “Continue Checkout” to continue your order.
CHECKOUT PROCESS STEP 3: ENTER YOUR BILLING INFORMATION
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Enter your billing information as needed. If your billing address is that same as your shipping address, check the box “”Same as Shipping Address” and the appropriate fields will populate automatically. You will still need to enter your e-mail address.
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As with the shipping address, fields in red are required to continue your order.
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Once you have your billing address entered, confirm and click “Continue Checkout”
CHECKOUT PROCESS STEP 4: ENTER YOUR PAYMENT INFORMATION
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The AuthorHouse Book Shop can accept Visa or MasterCard credit or check cards for payment. Select the type of card you are using.
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Enter your full credit card number with no spaces or dashes.
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Enter the expiration Month and Year
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Review your payment information carefully before submitting your order. Please note the grand total with shipping. Once you have thoroughly reviewed your order click “Submit Order”.
It may take a few moments to process the transaction. Clicking “Submit Order” multiple times or refreshing the page while the transaction is processing may result in multiple orders.
Your receipt will not populate a tracking number until the books ship. It takes 2-3 days to print paperbacks and 7-9 days to print hard cover books. Once your book has been printed and shipped, you can click on the tracking number at the bottom of the receipt page to track your package.
You can return to your receipt page at any time by saving your confirmation e-mail. Within the e-mail you will find a link to your receipt page.
If you require further assistance, please contact the Book Order Department at 0800 1974150 or bkukorders@authorhouse.com and include the code WB10007 in the subject line.
