Book Order Information

Is shipping included for book copies and book orders?

Shipping and handling charges are not free unless stated otherwise. These charges apply to the book copies that come with your publishing package, all regular book orders, and copies you purchase through special offers or monthly promotions.

How Do I Order Copies of My Book?

If you want to purchase copies of your book, just get in touch with the AuthorHouse Book Sales Department at 0800 197 4150 or send an e-mail to

Attention Retailers: Interested in volume discounts? Contact the Book Sales Department for a price quote through 0800 197 4150 or

How do I get a refund for a book I’ve ordered?

All AuthorHouse book orders are non-refundable, except in the case of poor print quality. You have 45 business days (upon receiving your order) to report any quality or quantity issues to our Book Sales Department.

What happens if there are complications with my book order?

AuthorHouse will not be held liable for any delays, loss, or damage in transit when it comes to your book order. Any book order by you (including those books included in the services provided) will be delivered within a reasonable time after AuthorHouse receives your order and receives full payment.

Shipping shall be FOB (free on board) shipping point, and you must pay all applicable shipping and handling fees associated with your purchase.

What Discounts Can I Enjoy?

If you are interested in purchasing multiple copies of your book for your book promotion like a media blitz, a book signing event, or any other purpose, you can take advantage of exclusive author discounts. AuthorHouse offers you the following rates:

Book order discounts by quantity:
Book Quantity Discount *
1-24 30%
25-49 35%
50-99 40%
100-249 45%
250-499 50%
500-999 55%
1000-1999 60%
2000+ Call for a Quote

*Discounts are calculated based on your book’s retail price, are applied per title, per format, and are not combinable with other orders. All orders must be prepaid. Author purchases are royalty exclusive and non-returnable. Shipping charges are not included.

What if I Want to Order by Bulk?

AuthorHouse provides authors who purchase volume books special rates. To find out more, please contact an AuthorHouse Book Consultant at 0800 197 4150 or